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Aspen Valley Hospital
0401 Castle Creek Road
Aspen, CO 81611
As a patient of Aspen Valley Hospital and our Network of Care, you have rights and responsibilities relative to your medical care, and you have rights to privacy.
If you or a loved one have any concerns about your care or safety at Aspen Valley Hospital, or at any of our locations, we encourage you to contact us so that we may address your concerns promptly.
Do you have a questions about a recent bill for a hospital service or clinic visit? Are you uncertain what your insurance covers, or what to do if you don’t have insurance?
If so, we have assembled a list of answers to these questions and more. Click below for help.
Aspen Valley Hospital makes it easy to access e-statements and pay your bill online.
However, if you are trying to pay a bill for one of the four clinics listed below, please use our Patient Portal.
Aspen Valley Hospital is here to advocate for you if you are having difficulty paying your medical bills. Applications for charity care through the Colorado Indigent Care Program (CICP) are available to those who qualify.
Do you need a copy of your medical record? If so, we are here to help fulfill your request. Click below to get the ball rolling.
The Aspen Valley Hospital Patient Portal allows you to view current medications, your latest lab results, your medical records and any other patient-specific updates. This gives YOU the control of obtaining your medical history at any time, including online bill pay for our Center for Medical Care clinics.
Whatever brings you to Aspen Valley Hospital or one of our Network of Care clinics, patient education is a key element in achieving better outcomes. Your physician and healthcare team will walk you through every step of your patient journey and answer all of your questions. Your dedicated patient navigator will help you understand the costs associated with care. From the moment you walk through our doors until we have helped you achieve the best possible outcome, you will experience the intimate and friendly care that is the hallmark of our mountain community.
The care we provide is safe, effective, patient-centered, timely, efficient and equitable, and we are committed to offering information that is accurate, clear and honest about the quality of care we provide to our patient community.
A hospital experience, either inpatient or outpatient, can be stressful for anyone. Illness or injury, concerns about procedures, their outcomes and the costs associated with care can make patients and their families anxious.
We understand that patients need to have an abundance of information that is both understandable and reliable in order to be partners in their care.
Click below to read more about our commitment to quality.
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