Telemedicine

How does it work?

• First, patients need to make a telemedicine appointment with their healthcare provider. See below for a list of the clinics offering virtual visits.
• Second, visits can take place through Aspen Valley Hospital’s Patient Portal or through Zoom. The platform used depends on the clinic or specialist you are seeing. If you are a patient of Aspen Valley Primary Care, Cardiology, Ophthalmology or Otorlaryngology (ENT), you must be enrolled in Aspen Valley Hospital’s Patient Portal.
• If you are using the Patient Portal, you will need to download the Healow app (from the Apple Store for Google Play) onto a smartphone or computer. If you are using Zoom, you will need to download that app onto your smartphone or computer.

From there, a telemedicine appointment proceeds like a normal visit with your physician, nurse practitioner or physical therapist. The Healow app allows patients to confidentially interface with healthcare providers using their smartphone or computer from the privacy and convenience of their home.